Call Centre Representative

Closing on: Apr 30, 2024

Job Overview:

As a Call Centre Representative at ACOUP Employment Services, you will be responsible for handling inbound and outbound calls from clients, providing information, and resolving inquiries or issues. You will ensure excellent customer service and maintain accurate records of interactions.

Job Details:

  • Company: ACOUP Employment Services
  • Job Position: Call Centre Representative
  • Job Types: Full Time // Part Time
  • Gender: Male / Female
  • Salary: AED 2500.00-AED 7500.00per month
  • Location: Dubai

Education:

  • Bachelor // Diploma // Secondary which is as prescribed below

Experience :

  • Min 1 – 3 Years of experience

Duties and Responsibilities:

  • Answer incoming calls and respond to customer inquiries
  • Provide information about products, services, and policies
  • Resolve customer complaints or issues in a professional manner
  • Maintain accurate records of interactions and transactions
  • Follow communication scripts and procedures
  • Identify and escalate priority issues to the appropriate team member

Education and Qualification:

  • High school diploma or equivalent
  • Previous experience in a customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks

Benefits:

  • Competitive salary
  • Health insurance
  • Paid time off
  • Retirement savings plan
  • Professional development opportunities

Salary:

AED 2500.00-AED 7500.00 per month, depending on experience and qualifications.

Company Overview:

ACOUP Employment Services is a leading employment agency, providing recruitment and staffing services to companies across various industries. The company is known for its commitment to quality and customer satisfaction.

How to Apply:

To apply for the Call Centre Representative position at ACOUP Employment Services, please use the following link: ACOUP Employment Services Careers

Conclusions:

Working as a Call Centre Representative at ACOUP Employment Services offers a dynamic and fast-paced environment. If you have the required qualifications and experience, we encourage you to apply using the provided link.

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