Front Office Team Leader

Closing on: Aug 13, 2024

Job Overview:

As a Front Office Team Leader at Vignette Collection, you’ll be responsible for overseeing the daily operations of the front office, ensuring exceptional guest service and smooth functioning of all front desk activities. You’ll lead a team of front office staff, providing guidance, support, and training to deliver a memorable guest experience.

Job Details:

  • Company: Vignette Collection
  • Job Position: Front Office Team Leader
  • Job Types: Full Time // Part Time
  • Gender: Male / Female
  • Salary: KD 150.00-KD 300.00per month
  • Location: Kuwait

Education:

  • Bachelor // Diploma // Secondary which is as prescribed below

Experience :

  • Min 1 – 3 Years of experience

Duties and Responsibilities:

  • Supervise and coordinate front office activities, including check-in, check-out, reservations, and guest services.
  • Train and mentor front office staff, ensuring they are knowledgeable about hotel policies, procedures, and services.
  • Handle guest inquiries, requests, and complaints in a professional and timely manner, striving to exceed guest expectations.
  • Monitor room availability, rates, and occupancy to maximize revenue and occupancy levels.
  • Maintain accurate records and documentation related to guest transactions, payments, and preferences.
  • Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless guest experiences.

Education and Qualifications:

  • High school diploma or equivalent; bachelor’s degree in Hospitality Management or related field is preferred.
  • Previous experience in front office operations, with at least 2-3 years in a supervisory or leadership role.
  • Excellent communication, leadership, and customer service skills.
  • Proficiency in hotel management software (e.g., Opera, Fidelio) and Microsoft Office suite.

Benefits:

  • Competitive salary.
  • Health insurance coverage.
  • Employee discounts on hotel stays, dining, and other amenities.
  • Opportunities for career advancement and professional development.

Salary:

  • KD 150.00 to KD 300.00 per month, plus bonus.

Company Overview:

Vignette Collection is a luxury hotel brand known for its distinctive properties, exceptional service, and unique guest experiences. With a portfolio of upscale hotels and resorts in prime locations, Vignette Collection is committed to providing unforgettable stays for discerning travelers.

How to Apply:

To apply for the position of Front Office Team Leader at Vignette Collection, please use the following link: Job Application Link

Conclusion:

Joining Vignette Collection as a Front Office Team Leader offers an exciting opportunity to lead a dedicated team in providing exceptional service to guests at a luxury hotel. With competitive compensation, benefits, and opportunities for career advancement, Vignette Collection is committed to fostering a culture of excellence and hospitality. Apply now to be part of a prestigious hotel brand dedicated to creating unforgettable experiences for guests.

Job Type: Full Time
Job Location: kuwait
Employer Name: Vignette Collection

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