Urgent Required Guest Experience Manager in Dubai

Closing on: Jul 20, 2024

Job Overview:

The Guest Experience Manager at FIVE Hotels and Resorts in Dubai will be responsible for ensuring that guests have a memorable and exceptional stay. This role requires a dedicated professional with strong leadership skills and a passion for hospitality.

Job Details

  • Company Name: FIVE Hotels and Resorts
  • Job Tittle: Urgent Required Guest Experience Manager in Dubai
  • Job Type: Full – time Permanent
  • Salary: AED 2500.00-AED 7500.00per month
  • Job Location: Dubai United Arab Emirates

Experience

  • 1-2 Years of Experience in Related Field

Education

  • High School/ Bachelor Degree or Diploma in Related Field

Duties and Responsibilities:

  • Oversee all aspects of guest experience to ensure high levels of guest satisfaction.
  • Manage and coordinate guest services and operations, including check-in, check-out, and concierge services.
  • Address and resolve guest complaints and issues promptly and effectively.
  • Develop and implement strategies to enhance guest experience and loyalty.
  • Train and supervise guest services staff, ensuring they provide excellent customer service.
  • Monitor guest feedback and reviews to identify areas for improvement.
  • Collaborate with other departments to ensure seamless service delivery.
  • Organize and oversee special events and activities for guests.
  • Maintain a high standard of cleanliness and presentation throughout the hotel.
  • Ensure compliance with all hotel policies, procedures, and regulations.

Education and Qualification:

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • Relevant experience in a similar role within the hospitality industry.
  • Strong understanding of guest service principles and best practices.
  • Excellent communication and interpersonal skills.
  • Proficiency in hotel management software and Microsoft Office Suite.
  • Ability to handle stressful situations and resolve conflicts.
  • Strong leadership and team management skills.
  • Detail-oriented and highly organized.
  • Fluency in multiple languages is an advantage.

Benefits:

  • Competitive salary ranging from AED 3000.00 to AED 7500.00 per month.
  • Performance-based bonus.
  • Health and wellness benefits.
  • Opportunities for professional development and career advancement.
  • Dynamic and supportive work environment.
  • Additional benefits as per company policy.

Company Overview:

FIVE Hotels and Resorts is a luxury hospitality brand known for its exceptional service and vibrant lifestyle experiences. Located in Dubai, FIVE offers a dynamic work environment where employees can thrive and contribute to delivering unique guest experiences.

How to Apply:

Interested candidates can apply for the Guest Experience Manager position through the provided link:
Apply Here

Conclusion:

This is an exciting opportunity for a dedicated hospitality professional to join FIVE Hotels and Resorts in Dubai as a Guest Experience Manager. With a competitive salary, attractive benefits, and the chance to work for a luxury hospitality brand, this role offers a promising career path. If you meet the qualifications and are passionate about delivering exceptional guest experiences, apply now using the provided link.

Apply for this position

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