Urgent Required Room Service Order Taker in Oman

Closing on: Jun 22, 2024

Job Overview:

As a Room Service Order Taker at Kempinski Hotels in Oman, you will be responsible for receiving and processing room service orders from guests. Your role is crucial in ensuring that guests receive prompt and accurate service, contributing to their overall satisfaction and experience.

Job Details

  • Company: Kempinski Hotels
  • Tittle: Urgent Required Room Service Order Taker in Oman
  • Salary: OMR 150.00-OMR 300.00per month
  • Location: Oman


  • Secondary // Bachelor Degree / Diploma


  • 1-3 Years of Experience in Related field

Duties and Responsibilities:

  • Answer phone calls and take room service orders from guests.
  • Input orders accurately into the hotel’s point of sale system.
  • Communicate special requests or dietary restrictions to the kitchen staff.
  • Coordinate with kitchen and delivery staff to ensure timely service.
  • Follow up with guests to ensure satisfaction with their orders.
  • Handle guest complaints or issues professionally and efficiently.
  • Maintain knowledge of the hotel’s menu, specials, and promotions.
  • Ensure all charges are posted correctly to the guest’s room account.
  • Maintain a clean and organized work area.

Education and Qualification:

  • High school diploma or equivalent.
  • Previous experience in a similar role within the hospitality industry is preferred.
  • Excellent communication and customer service skills.
  • Ability to multitask and work under pressure.
  • Proficiency in using point of sale systems and other relevant software.
  • Attention to detail and strong organizational skills.
  • Ability to work flexible hours, including nights, weekends, and holidays.


  • Competitive salary .
  • Performance-based bonus.
  • Comprehensive health insurance.
  • Employee discounts on hotel services.
  • Opportunities for professional development and career advancement.


  • OMR 150.00 to OMR 300.00 per month

Company Overview:

Kempinski Hotels is a prestigious luxury hotel chain known for its exceptional properties and outstanding guest service. With a commitment to excellence and creating memorable experiences, Kempinski continues to be a leader in the hospitality industry.

How to Apply:

Interested candidates can apply for the Room Service Order Taker position at Kempinski Hotels in Oman through the following application link. Please submit a detailed resume and a cover letter highlighting your relevant experience and suitability for this role. Application Link


The Room Service Order Taker role at Kempinski Hotels in Oman offers a fantastic opportunity to work in a luxury environment and provide exceptional service to guests. With competitive compensation, benefits, and opportunities for growth, this position is ideal for hospitality professionals looking to enhance their careers. Apply now to join a team dedicated to excellence and guest satisfaction.

Job Type: Full Time
Job Location: muscat oman
Employer Name: Kempinski Hotels

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