Urgent Required Supervisor Customer Service in Dubai with visa Sponsorship

Closing on: Jul 3, 2024

Job Overview

Aber Testing in Dubai is urgently seeking a Supervisor Customer Service with visa sponsorship. The Supervisor Customer Service will be responsible for overseeing the customer service team, ensuring excellent customer support, and maintaining high levels of customer satisfaction.

Job Details:

  • Company: Aber Testing
  • Title: Urgent Required Supervisor Customer Service in Dubai with visa Sponsorship
  • Employment Type: Full-time,  Part-time
  • Salary: AED 2500.00-AED 7500.00per month
  • Location: Dubai United Arab Emirates

Education

  • High School / Bachelors Degree / Diploma 

Experience

  • 1-2 Years of Experience On Related field

Duties and Responsibilities

  • Supervise and manage the daily operations of the customer service team.
  • Ensure timely and accurate responses to customer inquiries and complaints.
  • Monitor and evaluate team performance, providing feedback and coaching as needed.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer issues and resolve them effectively.
  • Train and mentor new customer service representatives.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to address customer needs and improve service quality.
  • Prepare and present reports on team performance and customer feedback.
  • Stay updated on industry trends and best practices in customer service.

Education and Qualification

  • Bachelor’s degree in Business Administration, Management, or a related field.
  • Minimum of 3 years of experience in customer service, with at least 1 year in a supervisory role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Proficiency in Microsoft Office and customer service software.
  • Ability to work in a fast-paced environment and handle stressful situations.
  • Fluent in English; additional languages are a plus.
  • Strong organizational and time management skills.

Benefits

  • Competitive salary
  • Performance-based bonus.
  • Visa sponsorship.
  • Comprehensive health insurance.
  • Opportunities for professional growth and development.
  • Access to training programs and resources.
  • Employee discounts on company services and products.

Salary:

  • AED 2500.00 to AED 7500.00 per month.

Company Overview

Aber Testing is a leading company in Dubai, specializing in providing high-quality testing and inspection services across various industries. With a commitment to excellence and customer satisfaction, Aber Testing has established itself as a trusted partner for businesses in the region. The company offers a dynamic and supportive work environment, fostering professional growth and development.

How to Apply

To apply for the Supervisor Customer Service position at Aber Testing in Dubai, please use the following link: Aber Testing Supervisor Customer Service Application. Ensure to include your resume, a cover letter, and any relevant certifications or work samples.

Conclusion

The Supervisor Customer Service role at Aber Testing offers a unique opportunity for individuals passionate about customer support and team management. With a competitive salary, comprehensive benefits, and opportunities for growth, this position is ideal for those looking to advance their careers in the customer service industry. Apply now to join the Aber Testing team and contribute to their mission of providing exceptional service and maintaining high levels of customer satisfaction.

Job Type: Full Time
Employer Name: Aber Testing

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