Aboubakary Sidiki Fofana

  • CITY OF MAKATI, Philippines
  • April 3, 2023

Hi All,

Dear Ms./Mr. Hiring Manager’s/Recruiter’s.

I would like to apply for any available position that matches my education and qualifications.
I have experience in the field, especially in call centers, factories, and farms. I believe that my skills and knowledge will make me a great addition to your team.

I was attracted to farming, factory work, and call center at an early age. Improve my skills in finding learning opportunities at work and focus more on the positive make me an excellent worker.
Highly accomplished quick learner with a remarkable hands-on knowledge base.
Regarded by coworkers and mentors as an overachiever who is committed to excellence.
I am very interested in joining your team.
Along with this letter, I have attached a copy of my resume for your consideration.
I am pleased to meet you to present to you all the motivations that led me to achieve this job, and please accept. Thank you for your time and consideration.
Yours sincerely,
Phone Number


Mechanical Automobile NC1 @ St Peter Velle Technical Training Center
May 2023 — Oct 2022
Computer Science @ AMA Computer colleges
Nov 2017 — May 2023
Bachelor of Mechanical Engineering @ El Hadj Omar Tall
Sep 2011 — May 2015


Service Desk @ Infosys BPM Limited
Nov 2022 — Current

• Assist Horizon Oracle Users to create incidents on Service Now Environment
• Provide chat assistance to clients on Chatbot via Live Agent Application
• Assist on Global Help Desk LEAP- Monitoring
• Create a Service Request Catalog on Service Now for client requests.
• Troubleshoot customers who have problems with Horizon Oracle

Customer service & Technical Support @ Telus Internation
Jun 2019 — Jul 2022

• Helping dealers with their postpaid account activation, renewal, rate plan change, and Sim
• Credit checks and securing the client’s account to avoid fraud
• Investigate complaints regarding the establishment’s goods, services, and policies
• Troubleshoot line transfer from another provider to the TELUS network.
• Creating a new account for a custome

Factory Worker @ WOOD-MIZER
Feb 2016 — Oct 2015

• Polishes wood using a machine
• Assisting with measuring and cutting materials
• Cleaning work areas, tools, and equipment

Farm Worker @ Family farm
Jan 2009 — Dec 2015

• Handled daily farm operations including planting and cultivating Cocoa and cashew production
• Handling the weeding of caféier, Cocoa, and cashew production
• Manually plant, cultivate, and harvest crops (vegetables and rice
• Knowledge of planting Tomatoes, Sweet corn, and Cucumber
• Plant, cultivate, and irrigate crops Operate and maintain

Contact Candidate


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