Aboubakary Sidiki Fofana
- CITY OF MAKATI, Philippines
- April 3, 2023
Hi All,
I would like to apply for any available position that matches my education and qualifications.
I have experience in the field, especially in call centers, factories, and farms. I believe that my skills and knowledge will make me a great addition to your team.
Regarded by coworkers and mentors as an overachiever who is committed to excellence.
I am very interested in joining your team.
I am pleased to meet you to present to you all the motivations that led me to achieve this job, and please accept. Thank you for your time and consideration.
Education
Experience
• Assist Horizon Oracle Users to create incidents on Service Now Environment
• Provide chat assistance to clients on Chatbot via Live Agent Application
• Assist on Global Help Desk LEAP- Monitoring
• Create a Service Request Catalog on Service Now for client requests.
• Troubleshoot customers who have problems with Horizon Oracle
• Helping dealers with their postpaid account activation, renewal, rate plan change, and Sim
Swap.
• Credit checks and securing the client’s account to avoid fraud
• Investigate complaints regarding the establishment’s goods, services, and policies
• Troubleshoot line transfer from another provider to the TELUS network.
• Creating a new account for a custome
• Polishes wood using a machine
• Assisting with measuring and cutting materials
• Cleaning work areas, tools, and equipment
• Handled daily farm operations including planting and cultivating Cocoa and cashew production
• Handling the weeding of caféier, Cocoa, and cashew production
• Manually plant, cultivate, and harvest crops (vegetables and rice
• Knowledge of planting Tomatoes, Sweet corn, and Cucumber
• Plant, cultivate, and irrigate crops Operate and maintain
Contact Candidate
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